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02/03/2009 17:49 pm
THE ONE RULE OF EXPECTATIONS:
You are not allowed to have an expectation unless you communicate it and the other party agrees.
To get what you really want this Valentine's Day, use the four steps to a Specific Request:
1. Genuinely acknowledge the other person
2. State the issue
3. Specifically ask for what you want
4. Ask: Do you understand? And, do you agree?
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